Cookie Policy

This Cookie Policy explains how GuestWire Technologies LLC ("GuestWire Technologies LLC," "GuestWire," "we," "us," or "our") uses cookies and similar tracking technologies on our websites, platforms, and applications, including but not limited to GuestWire Vacation, GuestWire Experiences, DisplayOS, NeighborWire, our corporate website at guestwiretechnologies.com, and all associated GuestWire web properties (collectively, the "Services").

This Policy is intended to give you clear information about the cookies we use, why we use them, how long they last, and what your options are for controlling them. This Cookie Policy should be read in conjunction with our Privacy Policy, which provides further information about how we collect, use, and protect personal information.

By continuing to use our Services after reviewing this Cookie Policy, you acknowledge our use of cookies as described herein. Where applicable law requires your consent before we set non-essential cookies, we will obtain that consent through an appropriate consent mechanism.

When you visit one of our websites or use one of our applications, our servers may send a cookie to your device. Your device's browser stores the cookie and sends it back to our servers the next time you return, allowing us to recognize your device and remember information about your previous visits or session.

Cookies are not programs and cannot run code, install software, or carry viruses. They are simply small data files used to improve the functionality and security of websites and applications you visit.

In addition to cookies, we may also use related technologies that function similarly, including:

• Local Storage: Browser-side storage that persists beyond a browser session and is used to save application state and user preferences
• Session Storage: Browser-side storage that is cleared when the browser tab is closed, used for temporary state management
• Pixel Tags and Web Beacons: Small transparent image files embedded in web pages or emails that help us understand whether content has been viewed
• Device Identifiers: Unique identifiers assigned to GuestWire-connected display devices for device management and content delivery purposes

References to "cookies" in this Policy include all of the above technologies unless otherwise specified.

GuestWire Technologies LLC uses cookies and similar technologies for several important purposes:

• To operate and secure the Services: Essential and security cookies enable the basic functions of our platforms, including authenticating users, maintaining secure sessions, and protecting accounts against unauthorized access.
• To remember your preferences: Functionality cookies allow us to remember your settings, preferences, and configurations so that you receive a consistent and personalized experience each time you use the Services.
• To understand and improve the Services: Analytics cookies help us understand how users interact with our websites and applications, which features are most valuable, and where improvements can be made. This helps us build better products.
• To ensure security and prevent fraud: Security cookies help us detect and mitigate fraudulent activity, unauthorized access attempts, and abuse of the Services.
• To measure performance: We use analytics data collected through cookies to monitor the technical performance and reliability of our Services and to identify and resolve issues quickly.

We do not use cookies to display third-party advertising or to track your browsing activity across unrelated third-party websites for advertising purposes.

The following describes the categories of cookies and similar technologies used by GuestWire Technologies LLC, their purposes, and whether they can be disabled:

In addition to cookies set directly by GuestWire Technologies LLC, some third-party service providers that we work with may also set cookies on your device when you use our Services. These third parties provide services that support the operation and improvement of GuestWire's platforms, such as:

• Payment Processors: Services such as Stripe may set cookies in connection with processing payment transactions or verifying payment security. These cookies are governed by the payment processor's own cookie and privacy policies.
• Analytics Services: We may use analytics providers to help us understand usage patterns. These providers may set their own cookies to collect aggregated usage data.
• Error Tracking and Monitoring: Services used to detect and diagnose technical issues may set cookies to identify and track error conditions and support resolution.
• Authentication Providers: If you choose to authenticate using a third-party identity provider (such as Google), that provider may set cookies in connection with the authentication process.

Third-party cookies are governed by the privacy and cookie policies of the respective third-party providers, not by this Cookie Policy. We encourage you to review the privacy and cookie policies of any third-party services you interact with through our Services. GuestWire Technologies LLC does not control the cookies set by third parties and is not responsible for their use of such cookies.

We do not permit third parties to use cookies or similar tracking technologies through our Services for the purpose of serving targeted advertising to you on unrelated third-party websites.

You have several options for controlling or disabling cookies. Please be aware of the distinctions between essential/security cookies, which cannot be disabled without preventing the Services from functioning, and non-essential cookies, which can be disabled at your preference.

6.1 Browser Settings

Most web browsers allow you to manage cookie preferences through the browser's settings menu. Depending on your browser, you can typically:

• View cookies that have been set and delete specific cookies
• Block all cookies from being set
• Block cookies from specific websites or domains
• Clear all cookies when you close your browser
• Receive a notification before a cookie is stored

Below are links to cookie management instructions for common browsers:

Please note that browser settings are device-specific. If you use multiple devices or browsers, you will need to adjust your cookie settings on each device and browser separately.

6.2 Do Not Track

Some browsers support a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. At this time, there is no industry-standard interpretation of DNT signals, and GuestWire Technologies LLC does not currently alter its data collection practices based solely on DNT browser settings. We will revisit this position as standards develop.

6.3 Mobile Devices

If you access our Services through a mobile application, your device's operating system may provide options for limiting tracking and advertising. Consult your device manufacturer's documentation for information on managing cookies and tracking preferences on your specific device and operating system.

The following describes the impact of disabling different categories of cookies:

GuestWire Technologies LLC may update this Cookie Policy from time to time to reflect changes in the cookies and tracking technologies we use, changes in applicable law, or changes in our business practices. We will notify you of material changes by:

• Posting the updated Cookie Policy on our websites and within the applicable Services
• Updating the "Last Updated" date shown at the top of this document
• Providing notice through the Services or by email for significant changes

We encourage you to periodically review this Cookie Policy to stay informed about how we use cookies. Your continued use of the Services after any changes to this Policy become effective constitutes your acceptance of those changes.

The current version of this Cookie Policy will always be available at guestwiretechnologies.com/cookie-policy.

If you have any questions, concerns, or requests relating to this Cookie Policy or our use of cookies and tracking technologies, please contact GuestWire Technologies LLC:

We aim to respond to all cookie-related inquiries within a reasonable timeframe. For general privacy questions, please also refer to our Privacy Policy, which provides comprehensive information about how GuestWire Technologies LLC collects, uses, and protects your personal information.